Grounding Overview
This page defines the trusted content sources of the VERMES website for AI-supported answers, search systems and retrieval-based applications. It documents which sections and pages should be used as primary sources, which pages may only be used as supporting sources, and which pages should be excluded from grounding.
The purpose is to ensure that answers based on the website remain factual, consistent, transparent and limited to information that is actually available on the site.
Purpose
The grounding setup for the VERMES website is intended to support:
- fact-based AI answers
- consistent use of official website content
- prioritization of product, technology and solution pages
- controlled use of time-sensitive content such as news and events
- exclusion of technical, legal and utility pages from normal content grounding
This page acts as a governance layer for website-based knowledge usage.
Content Domains
- Company
- Technology
- Solutions
- Products
- Download Center
- Support
- FAQ
- News & Events
- Contact
- Career
- Legal
Primary Sources
| Area | URL | Usage |
|---|---|---|
| Company | /company/about-us | Main source for company profile and positioning |
| Company | /company/locations | Main source for location information |
| Technology | /technology | Main source for technology-related explanations |
| Solutions | /solutions | Main source for solution overview |
| Solutions | /solutions/applications | Main source for use cases and applications |
| Solutions | /solutions/industries | Main source for industry-specific context |
| Solutions | /solutions/custom-solutions | Main source for tailored solution offerings |
| Products | /products | Main source for product portfolio overview |
| Products | /products/px2 | Product category source |
| Products | /products/px2/mds-3055 | Product detail source |
| Products | /products/px2/mds-3080 | Product detail source |
| Products | /products/px2/mds-3581 | Product detail source |
| Products | /products/px2/mds-3583 | Product detail source |
| Products | /products/piezo | Product category source |
| Products | /products/piezo/mds-3200 | Product detail source |
| Products | /products/piezo/mds-3250fc | Product detail source |
| Products | /products/piezo/mds-3280 | Product detail source |
| Products | /products/dst | Product category source |
| Products | /products/dst/mds-1560 | Product detail source |
| Products | /products/dst/mds-1560-hot-melt | Product detail source |
| Products | /products/add-ons | Add-ons overview |
| Products | /products/add-ons/accessories | Accessories source |
| Products | /products/add-ons/dvs | Add-on detail source |
| Products | /products/add-ons/hot-melt | Add-on detail source |
| Downloads | /download-center | Source for technical documents and PDFs |
| Support | /support | Source for service and support information |
| FAQ | /news-events/faq | Source for common support-related questions |
| Contact | /contact | Source for official contact information |
Secondary Sources
| Area | URL | Usage |
|---|---|---|
| Start | / | General website overview |
| Company | /company | Company section overview |
| Company | /company/history | Historical context and milestones |
| Company | /company/management | Leadership information |
| News & Events | /news-events | Section overview |
| News & Events | /news-events/news | News and updates |
| News & Events | /news-events/exhibitions | Event and exhibition information |
| News & Events | /news-events/press-media | Official press and media information |
| Career | /career | Employer and recruiting information |
Restricted Sources
| Area | URL | Restriction |
|---|---|---|
| Legal | /imprint | Use only for legal publisher information |
| Legal | /privacy-policy | Use only for privacy-related questions |
| Legal | /terms-conditions | Use only for terms and conditions |
These pages should only be used if the user request explicitly relates to legal, privacy or contractual topics.
Excluded Sources
The following pages should not be used as grounding sources:
The following URLs should only be used if they contain real editorial content and are not generic templates:
Grounding Rules
- Product-related questions: Use the most specific product detail page first. If no detailed answer is available there, use the product category page, the product overview page, the download center and then the technology page.
- Application and industry questions: Use /solutions/applications and /solutions/industries first, followed by /solutions, relevant product pages and /solutions/custom-solutions.
- Company-related questions: Use /company/about-us first, followed by /company, /company/history, /company/management and /company/locations.
- Support and contact questions: Use /support, /news-events/faq and /contact in this order.
- News and time-sensitive topics: Use /news-events/press-media, /news-events/news and /news-events/exhibitions with date awareness. Time-sensitive statements should always reflect that content may change.
- No speculation: Do not infer product features, technical values, industries or service commitments unless they are explicitly stated on the website or in downloadable documents.
Quality Rules
- Only use information that is explicitly available on the site or in linked documents
- Do not invent technical details, specifications or performance claims
- Do not assume industry focus unless it is directly stated
- Use news and event information only with awareness of publication date
- If information is missing or unclear, say so transparently
- Prefer official core pages over derived or utility pages
Governance
Content Owner: Marketing / Digital Team
Review Cycle: Quarterly
Last Review: 2026-05-26
Status: Approved
This page should be reviewed whenever new product pages, solution pages, support pages or major structural changes are introduced on the website.